Previous incidents

May 2024
May 15, 2024
1 incident

Givex Backup Service Status is down

Downtime

Resolved May 15 at 01:08am EDT

Givex Backup Service Status recovered.

1 previous update

May 04, 2024
1 incident

Swiss Chalet eOrder Menu Load, Harvey's Order Site Menu Load, and 5 other ser...

Downtime

Resolved May 06 at 03:06pm EDT

Harvey's Order Site Menu Load went down.

63 previous updates

May 02, 2024
1 incident

Swiss Chalet eOrder Menu Load, Harvey's Order Site Menu Load, and 6 other ser...

Downtime

Resolved May 03 at 06:16pm EDT

Swiss Chalet eOrder Menu Load and ESM Order Site Menu Load recovered.

19 previous updates

May 01, 2024
1 incident

Swiss Chalet eOrder Menu Load, Harvey's Order Site Menu Load, and 5 other ser...

Downtime

Resolved May 02 at 07:53pm EDT

Harvey's Order Site Menu Load recovered.

24 previous updates

April 2024
Apr 30, 2024
1 incident

Swiss Chalet eOrder Menu Load, ESM Order Site Menu Load, and 5 other services...

Downtime

Resolved May 01 at 11:17am EDT

RMS EOD recovered.

8 previous updates

Apr 28, 2024
2 incidents

Swiss Chalet eOrder Menu Load, Harvey's Order Site Menu Load, and 5 other ser...

Downtime

Resolved Apr 30 at 07:21pm EDT

Fresh eOrder Menu Load recovered.

36 previous updates

Swiss Chalet eOrder Menu Load is down

Downtime

Resolved Apr 28 at 06:31am EDT

Swiss Chalet eOrder Menu Load recovered.

1 previous update

Apr 24, 2024
1 incident

ESM Order Site Menu Load is down

Downtime

Resolved Apr 24 at 09:00pm EDT

ESM Order Site Menu Load recovered.

1 previous update

Apr 23, 2024
1 incident

ESM Order Site Menu Load is down

Downtime

Resolved Apr 23 at 09:00pm EDT

ESM Order Site Menu Load recovered.

1 previous update

Apr 22, 2024
1 incident

ESM Order Site Menu Load is down

Downtime

Resolved Apr 22 at 09:00pm EDT

ESM Order Site Menu Load recovered.

1 previous update

Apr 21, 2024
2 incidents

ESM Order Site Menu Load and MyMicros Status are down

Downtime

Resolved Apr 22 at 07:34am EDT

MyMicros Status recovered.

3 previous updates

Swiss Chalet eOrder Menu Load and The Burger's Priest Order Site Menu Load ar...

Downtime

Resolved Apr 21 at 06:31am EDT

Swiss Chalet eOrder Menu Load and The Burger's Priest Order Site Menu Load recovered.

1 previous update

Apr 18, 2024
1 incident

Harvey's Order Site Menu Load, ESM Order Site Menu Load, and 1 other service ...

Downtime

Resolved Apr 19 at 06:21pm EDT

Harvey's Order Site Menu Load recovered.

7 previous updates

Apr 17, 2024
1 incident

ESM Order Site Menu Load is down

Downtime

Resolved Apr 17 at 09:00pm EDT

ESM Order Site Menu Load recovered.

1 previous update

Apr 16, 2024
1 incident

ESM Order Site Menu Load and Fresh eOrder Menu Load are down

Downtime

Resolved Apr 17 at 01:36pm EDT

Fresh eOrder Menu Load recovered.

3 previous updates

Apr 15, 2024
1 incident

ESM Order Site Menu Load and MyMicros Status are down

Downtime

Resolved Apr 16 at 09:15am EDT

MyMicros Status recovered.

3 previous updates

Apr 14, 2024
1 incident

ESM Order Site Menu Load is down

Downtime

Resolved Apr 15 at 02:31pm EDT

ESM Order Site Menu Load recovered.

3 previous updates

Apr 11, 2024
1 incident

ESM Order Site Menu Load is down

Downtime

Resolved Apr 11 at 09:00pm EDT

ESM Order Site Menu Load recovered.

1 previous update

Apr 09, 2024
1 incident

ESM Order Site Menu Load, Kelseys Order Site Menu Load, and 1 other service a...

Downtime

Resolved Apr 10 at 09:00pm EDT

ESM Order Site Menu Load recovered.

7 previous updates

Apr 08, 2024
1 incident

ISL Errors on POS Devices

Resolved Apr 08 at 11:43am EDT

The I.T Servicedesk team is aware of an ongoing issue affecting POS at the store level. We have engaged our Technical Service team which has already started to deploy a fix to the stores. This will take time. Please reboot one of your POS terminals in about 15 minutes from now to see if the update has taken place. We apologize for any inconvience for this issue.

March 2024
Mar 12, 2024
1 incident

Swiss Chalet eOrder Menu Load, Harvey's Order Site Menu Load, and 7 other ser...

Downtime

Resolved Apr 09 at 01:51pm EDT

Fresh eOrder Menu Load recovered.

83 previous updates

Mar 03, 2024
1 incident

Issues with the Jarvis app

Resolved Mar 03 at 04:37pm EST

The issue affecting the Jarvis app has been resolved. If you continue to get this issue, Please open a support case via https://help.cara.com

Mar 01, 2024
1 incident

Montana's Order Site Menu Load is down

Downtime

Resolved Mar 01 at 09:04pm EST

Montana's Order Site Menu Load recovered.

1 previous update