Previous incidents
Givex Backup Service Status is down
Resolved Mar 18, 2026 at 06:41am UTC
Givex Backup Service Status recovered.
1 previous update
Givex Primary Service Status is down
Resolved Mar 17, 2026 at 04:14am UTC
Givex Primary Service Status recovered.
1 previous update
Jarvis Desktop app login issues
Resolved Mar 09, 2026 at 01:30pm UTC
The issue affecting access to the Jarvis Desktop and Mobile application has been resolved.
If you continue to experience any problems, please don’t hesitate to submit a ticket through helpdesk portal
Thank you,
Recipe IT Service Desk
1 previous update
Harvey's some aggregator orders are not integrating
Resolved Mar 04, 2026 at 05:44pm UTC
Our Level 2 support team has resolved the aggregator integration issue, and we can now confirm that orders are integrating normally.
Please let us know if you encounter any further discrepancies.
1 previous update
Intermittent Website Connectivity Issues
Resolved Feb 27, 2026 at 06:48pm UTC
Our networking team has applied a fix, and we can confirm that the connectivity issues are now resolved. Guests should now be able to place orders through our brand websites without interruption.
Thank you for your patience.
1 previous update
Swiss Chalet Order Site Status (https://order.swisschalet.com, East Side Mari...
Resolved Mar 02, 2026 at 04:46pm UTC
Swiss Chalet Order Site Status (https://order.swisschalet.com recovered.
33 previous updates
East Side Mario's Mobile App is down
Resolved Feb 08, 2026 at 03:54pm UTC
East Side Mario's Mobile App recovered.
1 previous update
Swiss Chalet Order Site Menu Load, Swiss Chalet Mobile App, and 11 other serv...
Resolved Jan 28, 2026 at 05:27pm UTC
Harvey's Order Site Menu Load and Kelseys Mobile App recovered.
9 previous updates
East Side Mario's Mobile App is down
Resolved Jan 19, 2026 at 03:49am UTC
East Side Mario's Mobile App recovered.
1 previous update
Swiss Chalet Order Site Menu Load, Swiss Chalet Mobile App, and 12 other serv...
Resolved Jan 13, 2026 at 07:12pm UTC
The Burger's Priest Mobile App, Fresh Order Site Menu Load, and Fresh Mobile App recovered.
13 previous updates
East Side Mario's Mobile App is down
Resolved Jan 09, 2026 at 04:03pm UTC
East Side Mario's Mobile App recovered.
1 previous update