Some services are degraded

We have released a new version of the Jarvis app today version 1.2.23 to resolve this issue with Check Lookup.

Please open up a web portal ticket at help.cara.com. if you continue to experience any issues using the app.

IT Service Desk

Wireless Payment Sevices
30 days ago
Today
Givex Primary Service Status
30 days ago
Today
Givex Backup Service Status
30 days ago
Today
MyMicros Status
30 days ago
Today
Recipe Garnish KDS app
30 days ago
Today
Uber order Integration
30 days ago
Today
Move 5000 PATT Issues
30 days ago
Today
East Side Mario's Order Site Status (https://order.eastsidemarios.com)
30 days ago
Today
ESM Order Site Menu Load
30 days ago
Today
East Side Mario's Mobile App
30 days ago
Today
East Side Mario's Website (https://www.eastsidemarios.com)
30 days ago
Today
order.freshplantpowered.com - CLOUD
30 days ago
Today
Fresh Order Site Menu Load
30 days ago
Today
Fresh Mobile App
30 days ago
Today
freshkitchens.ca - CLOUD
30 days ago
Today
Harvey's Order Site Status (https://order.harveys.ca)
30 days ago
Today
Harvey's Order Site Menu Load
30 days ago
Today
Harvey's Mobile App
30 days ago
Today
Harvey's Website (https://www.harveys.ca)
30 days ago
Today
Kelseys Order Site Status (https://order.kelseys.ca)
30 days ago
Today
Kelseys Order Site Menu Load
30 days ago
Today
Kelseys Website (https://www.kelseys.ca)
30 days ago
Today
Kelseys Mobile App
30 days ago
Today
Montana's Order Site Status (https://order.montanas.ca)
30 days ago
Today
Montana's Order Site Menu Load
30 days ago
Today
Montana's Mobile App
30 days ago
Today
Montanas Website (https://www.montanas.ca)
30 days ago
Today
Swiss Chalet Order Site Status (https://order.swisschalet.com
30 days ago
Today
Swiss Chalet Order Site Menu Load
30 days ago
Today
Swiss Chalet Mobile App
30 days ago
Today
Swiss Chalet Website (https://www.swisschalet.com)
30 days ago
Today
The Burger's Priest Order Site Status (https://order.theburgerspriest.com)
30 days ago
Today
The Burger's Priest Order Site Menu Load
30 days ago
Today
The Burger's Priest Mobile App
30 days ago
Today
The Burger's Priest Website
30 days ago
Today
RMS Purchase Order Download (from BY)
30 days ago
Today
RMS Purchase Order Upload (to BY)
30 days ago
Today

Previous incidents

Jun 19, 2024

Harvey's- Uber order integration issues

Degraded

Updated May 22 at 02:49pm EDT

We have escalated this issue to the Uber support team and are fully engaged to find the resolution. We'll share an update as we progress, and request you to keep logging a portal ticket with the order IDs.

Thank you
Recipe IT

1 previous update

Jun 14, 2024

Move 5000 PATT device communication problems with server

Degraded

Resolved Jun 14 at 02:51pm EDT

We received confirmation from Chase that the issue is resolved by Telus. We have tested a few locations and received positive outcomes. We request you test your PATT devices, and if you still receive an error, please reboot the device first and test again.

We'll be monitoring the situation for the next few hours. Please feel free to let us know if further assistance is required.

3 previous updates