Previous incidents

June 2023
Jun 30, 2023
4 incidents

Some services are down

Resolved Jun 30 at 03:36pm EDT

Swiss VMAX Production Alerts - CLOUD AWS CloudWatch integration went down.

Vaughan Restaurant VPN Degraded

Resolved Jun 30 at 02:16pm EDT

Restaurants have reported degraded VPN service connected to the Vaughan MX600. We are currently investigating.

2:21: We are still investigating.

AnyConnect VPN Client Logins

Resolved Jun 30 at 12:57pm EDT

9:30AM: Some users have reported connection attempts failing in the AnyConnect VPN client. NetOps is currently investigating.

11:00AM: Users are now able to login successfully. NetOps is still investigating the root cause.

11:30AM: Root cause has been identified and we are working towards a permanent resolution.

1:00PM: Undergoing assessment with external vendor support.

Test summary

Resolved Jun 30 at 12:51pm EDT

Test description

Jun 27, 2023
1 incident

Some services are down

Resolved Jun 27 at 02:12pm EDT

Swiss VMAX Production Alerts went down.

Jun 26, 2023
1 incident

HAR/ESM/KEL/MON VMAX Production Alerts is down

Downtime

Resolved Jun 26 at 07:12am EDT

HAR/ESM/KEL/MON VMAX Production Alerts recovered.

1 previous update

Jun 20, 2023
1 incident

HAR/ESM/KEL/MON VMAX Production Alerts is down

Downtime

Resolved Jun 21 at 12:37pm EDT

HAR/ESM/KEL/MON VMAX Production Alerts recovered.

7 previous updates

Jun 12, 2023
1 incident

HAR/ESM/KEL/MON VMAX Production Alerts is down

Downtime

Resolved Jun 12 at 05:19am EDT

HAR/ESM/KEL/MON VMAX Production Alerts recovered.

1 previous update

May 2023
May 31, 2023
1 incident

Swiss VMAX Production Alerts is down

Downtime

Resolved May 31 at 11:30am EDT

Swiss VMAX Production Alerts recovered.

1 previous update

May 24, 2023
1 incident

Swiss VMAX Production Alerts is down

Downtime

Resolved May 24 at 07:08pm EDT

Swiss VMAX Production Alerts recovered.

17 previous updates

May 23, 2023
1 incident

Swiss VMAX Production Alerts is down

Downtime

Resolved May 23 at 07:03pm EDT

Swiss VMAX Production Alerts recovered.

13 previous updates

April 2023
Apr 10, 2023
1 incident

Swiss VMAX Production Alerts is down

Downtime

Resolved Apr 10 at 03:49pm EDT

Swiss VMAX Production Alerts recovered.

1 previous update