We are pleased to inform you that the issue has been resolved. This communication message will now be closed.

Should you require any further assistance, please do not hesitate to log a ticket at the Helpdesk Portal

Our team has confirmed that the vendor has processed the files for most sites, with only a few remaining. The issue has been resolved, and we are closely monitoring the situation to prevent a recurrence.

We will provide another update as soon as possible. In the meantime, please continue to log a ticket at the Helpdesk Portal if you are still experiencing any issues.

We have noticed that several locations are currently unable to complete their end-of-day processes within RMS. This issue has been escalated to our vendor, and they are actively investigating the cause. Please log a portal ticket at Helpdesk Portal if you're affected.

We will provide an update as soon as we have more information.