Resolved: We have tested with a few stores and can confirm that the issue has been resolved. If your store is still impacted, please log a portal ticket at help.cra.com and we'll assist you further.

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Recipe IT

Update: The givex team mentioned that the issue is resolved. We're currently monitoring the resolution. If your store still has issues with the givex or scene card, please log a portal ticket and provide us with the card number and error message. The next update will be provided by tomorrow morning.

Thank you
Recipe IT

The issue is under investigation by the givex support team. We are constantly working with them. If your store has issues with the givex or scene card, please provide us the card number and error code on the screen. You can provide these details by logging a portal ticket at help.cara.com

Thank you
Recipe IT