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Maintenance

Emergency Maintenance Oct 4th, 4 am - 5 am EST | Horner Meraki MX600

Oct 04 at 04:00am EDT  –  Oct 04 at 05:00am EDT

Resolved
Oct 04 at 04:00am EDT

We're performing emergency maintenance on the primary MX600 between 4-5 a.m. to troubleshoot the loss and latency on the upstream router. During this period, stores may experience a delay of a few seconds as they will failover to the backup unit. This failover will affect VPN-dependent services such as Server/POS/MWS/KDS, wired payment devices, and VOIP phones for two to three seconds while the backup unit takes over.

This maintenance will go smoothly without any significant interruption, but if stores face any issues, they can log a portal ticket at help.cara.com and we'll address that as soon as possible.