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Jarvis Desktop app login issues

Mar 08 at 09:46pm EDT
Affected services
Jarvis Desktop and Mobile app login issues

Resolved
Mar 09 at 09:30am EDT

The issue affecting access to the Jarvis Desktop and Mobile application has been resolved.

If you continue to experience any problems, please don’t hesitate to submit a ticket through helpdesk portal

Thank you,
Recipe IT Service Desk

Created
Mar 08 at 09:46pm EDT

We are aware that some stores are having issues accessing the Jarvis desktop application on office computers and are unable to log in. Please note that you can still access Jarvis using the mobile app with the same login credentials.

If your store is affected by this issue, please log a ticket through the helpdesk portal. We are actively investigating this matter.

Thank you,
Recipe IT